Manager of Operations
We are seeking a Manager of Operations to join our team and help support our continued growth.
About Vivli
Vivli is a global nonprofit data-sharing platform dedicated to advancing science and human health by facilitating access to and reuse of clinical research data. Our secure, cloud-based platform enables researchers to discover, request, and analyze anonymized clinical trial data from across the world to accelerate scientific discovery and improve patient outcomes. We are a collaborative, mission-driven organization that values integrity, innovation, and teamwork.
Job Summary
The Manager of Operations will report to the COO. This role will manage the operations team and help support our members and researchers.
Location: Remote, preference for an individual working core hours of 9am-5pm Eastern time zone.
Travel: Up to 2-3 times per year within the United States for team meetings and conferences
Position Type: Full-time
Position Summary:
Vivli is seeking a Manager of Operations to manage our operations team. The ideal candidate will be a season professional in data sharing, with a proven track record of supporting data contributors and users. Experience in clinical research or an adjacent field, is highly desirable.
The role will be instrumental in supporting Vivli’s growing membership base and leading the operations team to provide excellent management of study submissions and data requests. The successful candidate will thrive in a collaborative team that demonstrates both independence and adaptability in a fast-paced, purpose-driven environment.
Responsibilities will include, but not limited to:
- Operational planning: Translating operational policy into actionable
- Onboarding of new members and on-going membership services and maintenance.
- Training and Guidance: Ensure update-to-date guidance documentation and training for Vivli users, including its members, is available.
- Manage day-to-day data request review process for specific requests following strict SOPs.
- Performance Management: Line management of the Operations Team
- Team Leadership: Managing and mentoring staff and fostering a positive work environment that supports team growth.
- Lead special projects as required, particularly those related to operational excellence of the Vivli platform.
- Perform other duties as required.
Qualifications:
- Minimum 5 years prior experience managing data disclosure processes, either at an existing repository, platform or as a data contributor
- Minimum of 3 years managing and leading a team
- Minimum of 3 years of managing customer, member or partner relationships
- Understanding of global regulatory requirements for clinical trial disclosure and data sharing
- 4 years of experience working in an academic medical center, industry or government preferred
- Excellent written and oral communication skills and interpersonal skills
- 2-3 years of prior experience with process improvement of operations
- 2-3 years experience managing and negotiating data use or data sharing agreements.
- Computer proficiency in MS Office, Excel, PowerPoint, Dropbox etc.
- Ability to manage projects and resources
- Bachelor’s degree in the health profession or science field or related profession
What We Offer
- Comprehensive benefits package, including health, dental, and vision insurance
- Opportunities for professional growth and development
- Flexible work arrangements
- A dynamic and collaborative workplace culture
- Meaningful work that makes a real difference in the world
How to Apply
If working from the US, must be authorized to work in the US. H1B sponsorship is not available for this position and third-party contracts are not currently being considered.
Interested candidates should submit their resume and a cover letter to hr@vivli.org.